Guest Services Valet & Luggage Concierge

Towne; Jacksonville (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401k plan

Insurance: accident/critical illness/0

Telemedicine benefits

Job summary

Towne Park in Jacksonville, FL is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles safely and efficiently. You will assist guests with luggage and direct them to facilities, providing a friendly welcome at arrival and departure.

The role requires a high school diploma or GED, a valid driver's license, and at least one month of related experience.

Qualifications

• High school diploma or GED required.
• Valid driver's license required.
• At least 1 month of related experience or training.
• Knowledge of customer service principles.
• Ability to read and write in English; basic math and ticketing concepts.

Responsibilities

• Greet guests in a friendly, professional manner.
• Park and retrieve vehicles safely for guests.
• Assist guests with luggage and directions as needed.
• Explain parking rates and procedures at arrival.
• Maintain accurate ticket information and process payments as required.
• Support overall guest experience and security during arrival and departure.

Skills

Customer service

Reading and writing English

Time management

Numerical skills

Education

High school diploma/GED

Job description

Towne Park in Jacksonville, FL is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles safely and efficiently. You will assist guests with luggage and direct them to facilities, providing a friendly welcome at arrival and departure.

The role requires a high school diploma or GED, a valid driver's license, and at least one month of related experience.