Guest Service Valet: Hospitality & Parking

townepark; Orlando (FL); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Tips provided

Weekend shifts

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality while managing parking, vehicle retrieval, and luggage assistance for guests. The role emphasizes friendly, efficient service during arrival and departure, with a focus on safety and guest satisfaction.

The position requires a high school diploma or GED, a valid driver’s license, and at least one month of related experience. Weekend shifts are required with AM/PM schedules, and tipping is part of the compensation

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state you are applying to work.
• One month related experience and/or training; or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Greet guests warmly and maintain a professional demeanor.
• Assist guests with parking, luggage, and bell services as needed.
• Provide directions and information about local amenities and attractions.
• Explain parking rates and retrieval procedures; issue and collect tickets and keys.
• Accurately handle tickets, guest folios, and revenue as required.
• Maintain safety and door/ambiance standards for guest interaction.

Skills

Customer service

English literacy

Time management

Interpersonal skills

Education

High School Diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality while managing parking, vehicle retrieval, and luggage assistance for guests. The role emphasizes friendly, efficient service during arrival and departure, with a focus on safety and guest satisfaction.

The position requires a high school diploma or GED, a valid driver’s license, and at least one month of related experience. Weekend shifts are required with AM/PM schedules, and tipping is part of the compensation