Guest Service Team Lead — Cash & Customer Care

Northeast Grocery; Oxford (CT); Hybrid; USD 17,000 - 22,000; Full time

Job summary

PriceChopper in Oxford, CT is seeking a Guest Service supervisor to greet guests, oversee the Guest Service area, and maintain accurate cash controls. The role emphasizes friendly, safe, and professional service, with coaching of team members and adherence to policies.

Candidates should have a high school diploma or equivalent and 1-3 years related experience, plus strong communication and basic math skills. Flexible scheduling may be required.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of related experience.
• Strong communication and customer service skills.
• Ability to read and write at roughly 8th grade level.
• Basic math skills.

Responsibilities

• Greet guests and provide a friendly, professional service.
• Supervise the Guest Service area and ensure a safe, clean workspace.
• Maintain cash controls and report daily sales and cash activities.
• Schedule, train, and coach Guest Service teammates.
• Communicate new policies or promotions to guests.
• Ensure proper security of the Guest Service area and related items.

Skills

Customer service

Supervisory skills

Communication skills

Reliability

Integrity

Reading & writing (8th grade)

Basic math

Education

High School Diploma or equivalent

Job description

PriceChopper in Oxford, CT is seeking a Guest Service supervisor to greet guests, oversee the Guest Service area, and maintain accurate cash controls. The role emphasizes friendly, safe, and professional service, with coaching of team members and adherence to policies.

Candidates should have a high school diploma or equivalent and 1-3 years related experience, plus strong communication and basic math skills. Flexible scheduling may be required.