Guest Service Supervisor: Lead Team & Guest Experience

Global Montello Group Corp; Ashford (CT); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Healthcare Benefits

401k Plan

Growth Opportunities

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, greet guests, and ensure a positive shopping experience in our Connecticut store. You will supervise daily tasks, coach employees, and ensure cash processes, POS operations, and store policies are followed.

The role requires a high school diploma, flexible hours including days/nights weekends, and physical ability to lift up to 25 lbs. Reliable transportation is preferred for this position at our Ashford location.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent.
• Ability to lift up to 25 lbs.
• Flexible hours including days, nights, weekends and holidays.
• Reliable transportation.
• Access to all store areas.

Responsibilities

• Supervise employees and ensure tasks are performed per management's directions.
• Coach staff with constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Operate the point of sale and maintain cash levels.
• Ensure store housekeeping and safety procedures are followed.
• Address guest inquiries and complaints.
• Check in external and internal vendors per guidelines.

Skills

People Management

Customer Service

Cash Handling

POS Systems

Communication

Flexibility

Physical Stamina

Education

High School Diploma

Tools

POS System

Cash Register

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, greet guests, and ensure a positive shopping experience in our Connecticut store. You will supervise daily tasks, coach employees, and ensure cash processes, POS operations, and store policies are followed.

The role requires a high school diploma, flexible hours including days/nights weekends, and physical ability to lift up to 25 lbs. Reliable transportation is preferred for this position at our Ashford location.