Guest Service Supervisor: Lead, Coach & Delight Guests

Global Montello Group Corp; West Haven (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure effective service, and uphold cash handling and safety procedures. This role requires flexibility for day, night, weekend, and holiday shifts with a focus on delivering a welcoming guest experience.

As a Fortune 500 company with a long-standing history, Global Partners emphasizes customer care, teamwork, and store performance.

Qualifications

• Customer service experience preferred.
• Experience handling cash and POS systems.

Responsibilities

• Supervise staff to ensure tasks are performed per management directives.
• Coach employees by giving constructive feedback.
• Greet guests and ensure a positive shopping experience.
• Handle cash processes and deposits in line with policies.
• Maintain store cleanliness and organization.
• Support continuous operation of guest service programs and processes.
• Address guest inquiries and complaints.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure effective service, and uphold cash handling and safety procedures. This role requires flexibility for day, night, weekend, and holiday shifts with a focus on delivering a welcoming guest experience.

As a Fortune 500 company with a long-standing history, Global Partners emphasizes customer care, teamwork, and store performance.