Guest Service Supervisor – Growth, Bonus & Training

Drury Hotels Company, LLC; Florence (KY); Presencial; USD 32.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus

Flexible scheduling

Career growth

Health benefits

401(k)

Hotel discounts

Free room nights

Descripción de la vacante

Drury Plaza Hotel in Florence, Kentucky is hiring for a Guest Service/Front Desk role with starting pay between $22.50 and $24 per hour, plus a quarterly bonus up to $3,200. The role involves supervising front desk/guest services under supervision and delivering courteous, efficient service to all guests.

We offer incentives, flexible scheduling, paid time off, hotel discounts and free room nights, plus career growth, mentorship, and health, dental, vision, life, and retirement benefits.

Formación

• Front desk/guest service experience is preferred.
• Ability to train, motivate and guide team members.
• Clear written/spoken English communication required.
• Ability to handle money and operate standard office equipment.

Responsabilidades

• Assist management in supervising front desk/guest service positions.
• Help train guest service team members and uphold service standards.
• Ensure excellent guest experiences and timely responses to inquiries and complaints.

Conocimientos

Customer service

English communication

Team leadership

Descripción del empleo

Drury Plaza Hotel in Florence, Kentucky is hiring for a Guest Service/Front Desk role with starting pay between $22.50 and $24 per hour, plus a quarterly bonus up to $3,200. The role involves supervising front desk/guest services under supervision and delivering courteous, efficient service to all guests.

We offer incentives, flexible scheduling, paid time off, hotel discounts and free room nights, plus career growth, mentorship, and health, dental, vision, life, and retirement benefits.