Guest Service Supervisor — Growth & Training

Global Partners LP; Dublin (NH); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Health & Wellness

401k with match

Tuition reimbursement

Talent development trainings

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure efficient store operations. Responsibilities include supervising employees, coaching performance, greeting guests, handling POS transactions, and maintaining cash integrity.

The role emphasizes safety, quality, and 24/7 guest service execution in a retail environment. Applicants should be at least 18 years old with a high school diploma.

Qualifications

• Supervise employees to ensure management directives are followed.
• Provide coaching to improve tasks performance.
• Greet guests and create an enjoyable shopping experience.
• Follow safety, security, quality, and store operations policies.

Responsibilities

• Operate the point of sale and manage cash levels.
• Maintain store housekeeping (cleaning, dusting, sweeping, mopping, trash).
• Execute guest service programs and processes 24/7.
• Manage cash processes: deposits, lottery, gift cards, checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address guest inquiries and complaints.
• Check in external and internal vendors per guidelines.

Skills

Supervision

Coaching

Guest service

POS cash handling

Housekeeping

Customer inquiries

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure efficient store operations. Responsibilities include supervising employees, coaching performance, greeting guests, handling POS transactions, and maintaining cash integrity.

The role emphasizes safety, quality, and 24/7 guest service execution in a retail environment. Applicants should be at least 18 years old with a high school diploma.