Guest Service Specialist: Front End & Money Orders

Coborn's; Wisconsin; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

DailyPay

Paid Time Off

Holiday pay

Military leave

ESOP

Education benefits

Job summary

Coborn's Guest Service Representative role focuses on delivering remarkable guest service at the front-end and through auxiliary services not typical in grocery retail. The position supports cashiering, returns, exchanges, and other transactions to uphold Coborn's high service standards.

The role involves assisting guests with a variety of services, audits for cashier accuracy, and participating in a team-oriented, employee-owned environment with extensive benefits.

Qualifications

• Provide remarkable guest service with a positive, can-do attitude.
• Support front-end operations including cashiering, bagging, and handling various payment and service machines.
• Assist guests with returns, overrings, and overcharges while maintaining accuracy.
• Perform cashier accuracy audits and identify pricing or equipment issues for leadership.

Responsibilities

• Greet guests and deliver exceptional service at the front-end.
• Operate registers, money order and payment machines, and other guest service devices.
• Help guests with returns and exchanges and resolve issues promptly.
• Support store team with varied tasks and provide backup to management when needed.

Skills

Customer service

Cashiering

Attention to detail

Job description

Coborn's Guest Service Representative role focuses on delivering remarkable guest service at the front-end and through auxiliary services not typical in grocery retail. The position supports cashiering, returns, exchanges, and other transactions to uphold Coborn's high service standards.

The role involves assisting guests with a variety of services, audits for cashier accuracy, and participating in a team-oriented, employee-owned environment with extensive benefits.