Guest Service Specialist - Front Desk

Embassy Suites by Hilton South Jordan Salt Lake City; South Jordan (UT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

Embassy Suites by Hilton South Jordan Salt Lake City is looking for a Guest Service Agent to greet and register guests while ensuring overall satisfaction. This role requires strong customer service skills and may involve working weekends and holidays.

The ideal candidate should possess a high school diploma and relevant experience. Benefits include competitive wages, health insurance, and opportunities for professional development.

Qualifications

• Previous customer service experience or equivalent training required.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet guests and assist with their needs.
• Register and assign guests to hotel rooms.
• Make and confirm reservations.
• Respond to guest requests and complaints.

Skills

Customer service experience

Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

Embassy Suites by Hilton South Jordan Salt Lake City is looking for a Guest Service Agent to greet and register guests while ensuring overall satisfaction. This role requires strong customer service skills and may involve working weekends and holidays.

The ideal candidate should possess a high school diploma and relevant experience. Benefits include competitive wages, health insurance, and opportunities for professional development.