Guest Service Specialist - Front Desk

Embassy Suites by Hilton South Jordan Salt Lake City

South Jordan (UT)

On-site

USD 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

Competitive wages
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Job summary

Embassy Suites by Hilton South Jordan Salt Lake City is looking for a Guest Service Agent to greet and register guests while ensuring overall satisfaction. This role requires strong customer service skills and may involve working weekends and holidays.

The ideal candidate should possess a high school diploma and relevant experience. Benefits include competitive wages, health insurance, and opportunities for professional development.

Qualifications

  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

Responsibilities

  • Greet guests and assist with their needs.
  • Register and assign guests to hotel rooms.
  • Make and confirm reservations.
  • Respond to guest requests and complaints.

Skills

Customer service experience
Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

Embassy Suites by Hilton South Jordan Salt Lake City is looking for a Guest Service Agent to greet and register guests while ensuring overall satisfaction. This role requires strong customer service skills and may involve working weekends and holidays.

The ideal candidate should possess a high school diploma and relevant experience. Benefits include competitive wages, health insurance, and opportunities for professional development.

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