Guest Service Pro: Elevate Hospitality & Front Desk

SpringHill Suites by Marriott Salt Lake City Airport; Salt Lake City (UT); On-site; USD 22,041 - 22,730; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Job summary

A leading hotel chain is looking for a Guest Service Agent in Salt Lake City, UT. Responsibilities include greeting and registering guests, handling payments, and addressing guest inquiries. The ideal candidate should have customer service experience, preferably with a high school diploma. Competitive pay range is $16.00/hr - $16.50/hr, along with multiple benefits including health insurance and paid time off.

Qualifications

• Previous customer service experience or equivalent training required.
• High School diploma or equivalent preferred.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet, register and service guests in a friendly manner.
• Establish methods of payment and verify credit.
• Respond to guest requests in a timely manner.
• Resolve guest complaints, elevating to supervisor if necessary.

Skills

Customer service experience

Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

A leading hotel chain is looking for a Guest Service Agent in Salt Lake City, UT. Responsibilities include greeting and registering guests, handling payments, and addressing guest inquiries. The ideal candidate should have customer service experience, preferably with a high school diploma. Competitive pay range is $16.00/hr - $16.50/hr, along with multiple benefits including health insurance and paid time off.