Guest Service Server — Growth & Great Perks

HMSHost; Fort Myers (FL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

401(k)

Tuition reimbursement

Meal benefits

Life insurance

Employee assistance program

Career growth opportunities

Referral program

Job summary

HMSHost in Fort Myers, FL is seeking a Server to take and enter food and beverage orders accurately, serve guests, and coordinate with the kitchen to ensure timely service and high-quality meals. You will strive to deliver the best guest experience in every interaction.

This non-exempt role usually reports to the Store Manager or General Manager, depending on local requirements. Excellent communication and a friendly demeanor are essential.

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• Requires at least 6 months of closely related serving experience, high-volume or fast casual dining experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner.
• Requires the ability to lift and/or move up to 20 lbs.
• Requires the ability to walk, bend, twist, and stand to perform normal job functions.
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, and converse comfortably with customers.
• Frequently immerses hands in water and water diluted with chemical solutions.

Responsibilities

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Skills

Customer service

Communication

Teamwork

Physical stamina

Job description

HMSHost in Fort Myers, FL is seeking a Server to take and enter food and beverage orders accurately, serve guests, and coordinate with the kitchen to ensure timely service and high-quality meals. You will strive to deliver the best guest experience in every interaction.

This non-exempt role usually reports to the Store Manager or General Manager, depending on local requirements. Excellent communication and a friendly demeanor are essential.