Guest Service Pro Front Desk (Part-Time)

Giri Hotel Management

North Stoughton (MA)

On-site

USD 22,000 - 31,000

Part time

11 days ago

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Benefits offered by this job

Optional 401k with employer match
Employee discounts at participating호텔s
On-demand pay with DailyPay
Refer a friend – extra pay when they/j

Job summary

The Hampton Inn Stoughton in Stoughton, MA is seeking a friendly Guest Service Agent for a part-time on-site role. You will handle guest registration, make reservations, and provide guests with information about the hotel and the local area.

The ideal candidate has customer-service experience, can work onsite, and communicates in English. Responsibilities include checking guests in and out, processing payments, resolving issues, and assisting other departments as needed.

Qualifications

  • High school education or equivalent experience.
  • At least 1 year of related front desk experience.
  • Must be onsite at hotel location.

Responsibilities

  • Handle online, phone, and in-person reservations.
  • Check guests in and out, issue room keys, explain amenities.
  • Process payments and resolve discrepancies.
  • Respond to guest issues promptly and courteously.
  • Inform guests about local attractions and hotel services.
  • Coordinate with staff to meet service standards.

Skills

Customer service
English proficiency
On-site work
Team player

Education

High school diploma

Tools

Microsoft Office

Job description

The Hampton Inn Stoughton in Stoughton, MA is seeking a friendly Guest Service Agent for a part-time on-site role. You will handle guest registration, make reservations, and provide guests with information about the hotel and the local area.

The ideal candidate has customer-service experience, can work onsite, and communicates in English. Responsibilities include checking guests in and out, processing payments, resolving issues, and assisting other departments as needed.

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