Guest Service Pro - Front Desk & Flexible Scheduling

Poppy Bank; Duluth (GA); On-site; USD 19,000 - 23,000; Part time

Job summary

H. House is seeking a proactive Guest Service Associate (GSA) in Duluth, GA. You will greet guests, assist with check-in/check-out, handle reservations, and coordinate with housekeeping to ensure rooms are guest-ready.

Prior front desk experience is helpful, but a positive attitude and excellent guest service skills are most important. Proficiency in Microsoft Office and strong communication are required, with flexibility to work weekends and holidays.

Qualifications

• Minimum basic customer service experience preferred.
• Strong communication and friendly hospitality demeanor.
• Ability to manage reservations and guest requests.

Responsibilities

• Greet guests and check in/out.
• Manage reservations and room assignments.
• Coordinate with housekeeping to ensure rooms are guest-ready.
• Provide exceptional guest service and problem resolution.
• Proficient in Microsoft Office and scheduling tasks.

Skills

Customer service

Microsoft Office

Scheduling

Tools

Microsoft Office

Job description

H. House is seeking a proactive Guest Service Associate (GSA) in Duluth, GA. You will greet guests, assist with check-in/check-out, handle reservations, and coordinate with housekeeping to ensure rooms are guest-ready.

Prior front desk experience is helpful, but a positive attitude and excellent guest service skills are most important. Proficiency in Microsoft Office and strong communication are required, with flexibility to work weekends and holidays.