Guest Service Expert — Fast-Paced Casino Restaurant

PENN Entertainment, Inc.; Maryland; On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment, Inc. in Maryland is seeking a Restaurant Server dedicated to friendly, professional guest service.

You will greet guests, take orders, upsell beverages and desserts, and ensure accurate payments while maintaining a clean, inviting dining area. Requirements include 18+, High School Diploma or equivalent, and at least six months of full-service food service with knowledge of food and wine; eligibility for Maryland Lottery license; ability to lift up to 50 pounds; flexible

Qualifications

• Minimum 6 months of experience in full-service food service.
• Knowledge of wine and food pairing advantageous.
• Strong customer service and upselling skills.

Responsibilities

• Greet guests and provide friendly, professional service.
• Take orders, enter into POS, and present checks with accuracy.
• Upsell beverages, appetizers and desserts per service standards.
• Maintain clean and organized service areas and stations.
• Assist with setup, stocking, and restocking of assigned area.
• Ensure compliance with sanitation standards and safety policies.

Skills

Food service experience

Knowledge of food and wine

Customer service

Education

High School Diploma or equivalent

Job description

PENN Entertainment, Inc. in Maryland is seeking a Restaurant Server dedicated to friendly, professional guest service.

You will greet guests, take orders, upsell beverages and desserts, and ensure accurate payments while maintaining a clean, inviting dining area. Requirements include 18+, High School Diploma or equivalent, and at least six months of full-service food service with knowledge of food and wine; eligibility for Maryland Lottery license; ability to lift up to 50 pounds; flexible