Guest Service Event Worker - Part Time

The Chronicle Of Higher Education, Inc.; Stephenville (TX); On-site; USD 20,491 - 29,184; Part time

Job summary

Tarleton State University, a distinguished Doctoral NationalComprehensive University, invites applications for the position ofpart time Guest Service Event Workers in the Department ofEvent Services.

As part of a vibrant academic communitydedicated to excellence in teaching, research, and service, thisrole offers the opportunity to contribute meaningfully to auniversity that values innovation, collaboration, and inclusivegrowth.

Qualifications

• Customer service experience.
• Must be available to work nights and weekends.

Responsibilities

• Provide usher services at campus events and assist with ticketing as needed.
• Scan tickets, monitor building security, and maintain a clean, welcoming environment.
• Assist with entering and guiding guests, answer questions, and help with scheduling as needed.
• Coordinate evacuation procedures and report maintenance or safety concerns.

Skills

Customer service

Night shifts

Weekend availability

Problem solving

Tools

Microsoft Office

Job description

Job Title

Guest Service Event Worker - Part Time

Agency

Tarleton State University

Department

Event Center Guest Services

Proposed Minimum Salary

$18.03 hourly

Job Location

Stephenville, Texas

Job Type

Temporary/Casual Staff (Fixed Term)

Job Description

Tarleton State University, a distinguished Doctoral NationalComprehensive University, invites applications for the position ofpart time Guest Service Event Workers in the Department ofEvent Services. As part of a vibrant academic communitydedicated to excellence in teaching, research, and service, thisrole offers the opportunity to contribute meaningfully to auniversity that values innovation, collaboration, and inclusivegrowth. Join us in advancing knowledge and transforming lives—oncampus and beyond. Tarleton State University continues togrow its impact across Texas, with four distinct campuses locatedin Stephenville, Fort Worth, RELLIS-Bryan and Waco, alongwith a robust online community that extends our reach evenfurther.

At the heart of it all is Stephenville, where Tarleton Stateoffers a dynamic environment for faculty and staff. From a livelylive music scene and numerous local festivals to rich traditionsrooted in the surrounding community, Stephenville provides avibrant and welcoming atmosphere.

No matter where you're located—on campus or online—you are part ofa mission that transforms lives and makes adifference across the state of Texas and beyond.

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Important Immigration Information

A Presidential proclamation issued on September 19, 2025, imposes a$100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Tarleton State University will NOT pay thisfee. Therefore, if you need immigration sponsorship for youremployment, we recommend that you consult with your privateimmigration counsel at your own expense to ascertain whether yourcurrent immigration status would make a potential offer ofemployment from Tarleton State University subject to thisfee.

In addition, on January 27, 2026, Texas Governor Abbot issued amoratorium on the filing of any new H-1B unless approved by theTexas Workforce Commission. Accordingly, if you will now or in thefuture require sponsorship for employment visa status thismoratorium may affect our ability to employ you should you beselected as the final candidate.

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The Event Services Worker plays a key role in supporting theTarleton State University Event Center by delivering exceptionalfront-line customer service and ensuring smooth event operations.Core responsibilities include ushering at events, assisting withticket sales and entry, monitoring building security, andmaintaining a clean, safe, and welcoming environment. This positionis essential to creating a positive and seamless experience forguests, students, and community members.

Strong communication, teamwork, and problem-solving skills arecritical to success in this role.

Evening and weekend availability is required, with work schedulesdetermined by the needs of scheduled events. This is a temporary,part-time position limited to a maximum of 19 hours per week, basedon the operational needs of the Event Center.

Job Duties/Responsibilities

• Provide service as an usher for campus wide events such asconcerts, athletic events, etc.
• Event ticket sales support as needed
• Scanning tickets at University events
• Perform building operation tasks including locking and unlocking main doors, various offices, etc.
• Provide front line customer service including answering phones, transferring calls, giving directions, and assisting patrons and general public
• Monitor building security as needed
• Reporting building maintenance, cleaning, and safety concerns
• Maintain a clean and organized workspace
• Work with other building staff team members to solve problems, provide updated information, and assist with scheduling asneeded
• Coordinate evacuation procedures in the case of an emergency
• Assist with filling shifts and special event needs
• Provide other duties as assigned

Required Qualifications

• Customer service experience
• Must be available to work nights and weekends

Preferred Qualifications

• Common business software applications such as MicrosoftOffice
• Familiar with audio and visual and presentation equipment
• Experience serving as a student leader in a professionalenvironment

Skills/Abilities

• Problem solving
• Lift, carry and/or otherwise move items weighing up to approximately 20 pounds on occasion
• Ability to move about and between venues for extended periodsof time up to a full shift of work
• Bend and stoop

Compensation

The target base hourly compensation is $18.03 and may be negotiablebased on funding availability and candidate experience/skillset inrelation to the minimum requirements of this position.

Applications received by Tarleton State University must have alljob application data entered. Failure to provide all jobapplication data could result in an invalid submission and arejected application. “See resume” is not an acceptable entry inthe job application. Incomplete applications will not beconsidered.

All positions are security-sensitive. Applicants are subject to acriminal history investigation, and employment is contingent uponthe institution’s verification of credentials and/or otherinformation required by the institution’s procedures, including thecompletion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.