Guest Service Auditor & Compliance Analyst

Bally's; Rock Island (IL); On-site; USD 35,000 - 47,000; Full time

Job summary

Bally's in Rock Island, IL is seeking a team member to support accounting functions and audit processes. The role focuses on delivering superior guest service culture while performing income audits, data recaps, and supporting various accounting tasks.

The candidate should be able to handle mentally and physically demanding situations, communicate effectively in English, and work varied shifts including nights and holidays. This position is an on-site role within Bally's operations.

Qualifications

• High School diploma or equivalent is required.
• Excellent written and verbal communication skills.
• Read, write, speak and understand English.
• Able to work varied shifts including days, nights, weekends and holidays.
• Physically mobile with reasonable accommodations.

Responsibilities

• Develops and maintains a service culture ensuring superior guest service by all team members.
• Performs all income audits.
• Prepares recaps and summaries of required data.
• Assists in other accounting functions as necessary.
• Scans vouchers discovered during voucher audits that were paid but not scanned due to system problems.
• Ensures department adheres to regulatory, departmental and company policies.
• Gains knowledge of all promotions and events.
• Performs all other duties assigned.

Skills

Communication skills

English proficiency

Shift flexibility

Education

High School graduate

Job description

Bally's in Rock Island, IL is seeking a team member to support accounting functions and audit processes. The role focuses on delivering superior guest service culture while performing income audits, data recaps, and supporting various accounting tasks.

The candidate should be able to handle mentally and physically demanding situations, communicate effectively in English, and work varied shifts including nights and holidays. This position is an on-site role within Bally's operations.