Guest Service Captain - Valet & Parking Lead

Towne; Cheyenne (WY); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Accident insurance

401k retirement plan

Critical illness insurance

Telemedicine benefits

Job summary

Towne is looking for a Guest Service Captain in Cheyenne, Wyoming, who will orchestrate exemplary service experiences for hotel guests. Responsibilities include managing welcoming duties, providing assistance with check-ins, and ensuring team communication is effective.

The ideal candidate will have a high school diploma and at least six months of related experience. Key skills include proficiency in Standard English and the ability to drive manual vehicles.

This role offers a competitive hourly pay of $16 to $18 plus tips, with various benefits.

Qualifications

• Must be at least 18 years old and pass background checks.
• Completion of Wheelchair Safety Training is required.
• At least six months of related experience is needed.

Responsibilities

• Manage the service experience for hotel guests.
• Open doors and assist with guest check-ins.
• Provide directions and assist with reservations.
• Promote teamwork through effective communication.
• Issue claim checks and manage vehicle keys.
• Assist the manager with scheduling and cash handling.

Skills

Standard English proficiency

Driving manual transmission

Mathematical skills with U.S. money

Ability to present information

Education

High school diploma or GED

Job description

Towne is looking for a Guest Service Captain in Cheyenne, Wyoming, who will orchestrate exemplary service experiences for hotel guests. Responsibilities include managing welcoming duties, providing assistance with check-ins, and ensuring team communication is effective.

The ideal candidate will have a high school diploma and at least six months of related experience. Key skills include proficiency in Standard English and the ability to drive manual vehicles.

This role offers a competitive hourly pay of $16 to $18 plus tips, with various benefits.