Guest Service Attendant

Corner Bakery; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a Guest Service Attendant to provide legendary service to guests. In this entry-level role, you will be the ambassador for the kiosk ordering system, assisting guests with their experience and ensuring a friendly atmosphere. Your responsibilities will include greeting guests, guiding them through the ordering process, and maintaining the kiosk area. This is a fantastic opportunity for individuals passionate about customer service and hospitality, looking to make a meaningful impact in a dynamic environment.

Qualifications

• Experience in customer service or hospitality is a plus.

Responsibilities

• Greet guests and assist with kiosk ordering.
• Maintain the kiosk area by cleaning and stocking supplies.
• Provide beverage service for kiosk guests.

Skills

Customer Service

Hospitality

Job description

Join to apply for the Guest Service Attendant role at Corner Bakery.

Job Description:

Provide legendary service to guests in the dining room by being the ambassador to the kiosk ordering system.

Essential Functions

• Greet every guest with a smile and assist them with kiosk ordering.
• Guide guests as the subject matter expert for all kiosk functions.
• Assist kiosk guests with rewards, ordering, payments, beverage service, receipt printing, and order fulfillment.
• Provide beverage service for kiosk guests.
• Assist team members with guest needs, food running, and pre-bussing when there are no guests in the kiosk queue.
• Maintain the kiosk area by cleaning and stocking supplies.
• Change kiosk receipt paper as needed.
• Sample products to guests entering the cafe.
• Maintain a friendly demeanor, take appropriate action to guest requests, and support company initiatives.

Secondary Functions

• Assist team members with guest needs, food running, and pre-bussing when there are no guests in the kiosk queue.
• Maintain package goods displays.
• Restock Grab and Go and beverage displays.
• Clean and maintain condiment stations and dining area.
• Sweep and bus tables.

Requirements

Additional duties as required.

Hours

Low Volume/Limited: 8:00 AM - 2:00 PM (based on volume; peak times may vary).

Medium to High Volume: AM & PM shifts based on cafe peak times.

Preferred Qualifications

Experience in customer service or hospitality is a plus.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants