Title: Valet & Guest Services Attendant | FT

Greenleaf Hospitality Group; Kalamazoo (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading hospitality group as a Valet Attendant, where you will be the first and last friendly face for guests. This dynamic role involves greeting guests, valet parking vehicles, and providing insights about the hotel and local attractions. If you love hospitality and enjoy staying active, this is the perfect job for you!

Benefits

Medical/Dental/Vision (Full-Time option)

401K with 100% match up to 3% (Full-Time option)

Parental Leave Program (Full-Time Option)

Health and Wellness reimbursement up to $600 annually

Shift meal provided per day

10% Discount on GHG outlets

Discounted hotel rates at Choice Hotels Worldwide

Qualifications

• Must provide clean DMV driving record.
• Able to lift up to 75 pounds.
• Able to stand for long periods, up to 8 hours.

Responsibilities

• Drive company shuttle and maintain vehicle cleanliness.
• Valet park guest vehicles while following safety procedures.
• Assist guests with luggage and provide hotel insights.

Skills

Communication

Analytical Skills

Navigation Skills

Job description

Overview

A Look Into Working in Valet

Are you a people person who loves driving and providing top-notch hospitality? Join our team as a Valet Attendant,where you’ll be the first and last friendly face our guests see. In this dynamic role, you’ll greet guests with a warm welcome, assist with luggage, valet park vehicles, and transport guests to and from the airport and local attractions in our hotel shuttle. You'll also provide helpful insights about the hotel and nearby hotspots to enhance their stay. This position is perfect for someone who enjoys staying active, delivering exceptional service, and creating memorable guest experiences. If you have a clean driving record, great communication skills, and a passion for hospitality, we’d love to have you on our team!

Responsibilities

What You’ll Be Doing

• Drive company shuttle as needed and maintain vehicle cleanliness
• Maintain general knowledge of hotel amenities, local attractions, and events
• Valet park guest vehicles while following safety procedures, applicable laws and ordinances
• Escort guests to their car, room, or outlet
• Deliver packages, amenities, etc. to guest rooms
• Assist guests with luggage
• Push bell cart
• Keep track of shuttle log and plan departure and arrival times accordingly
• Greet guests and open doors as they enter and exit the hotel
• Store guest luggage in an organized fashion
• Staff coat room for events
• Assist guests with removing luggage from their vehicles
• Direct guest to the Front Desk to check in
• Assist guests with knowledge about outlets and amenities in order to cross-sell
• Maintain vehicle cleanliness
• Strong analytical and navigation skills
• Able to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances
• Hold luggage with proper security precautions
• Drive the shuttle to and from the airport
• General area attractions and hotel knowledge
• Maintain an open communication line through all shifts

Qualifications

What You Need for this Position

• Must be able to provide clean DMV driving record for consideration
• Sufficient manual dexterity in hands to be able to load and unload luggage
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Able to lift up to 75 pounds
• Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

• Medical/Dental/Vision (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day
• 10% Discount on GHG outlets
• Discounted hotel rates at Choice Hotels Worldwide

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate aboutproviding a memorable guest experience
• You will grow your skills and experience in an environment that encourages growth and development

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