Guest Service Attendant

Corner Bakery; Horsham (PA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Guest Service Attendant to deliver exceptional service in a bustling café environment. This role involves guiding guests through the kiosk ordering system, ensuring a smooth and enjoyable dining experience. You will be the friendly face that welcomes patrons, assists with their needs, and maintains the cleanliness of the dining area. If you have a passion for customer service and enjoy working in a team-oriented atmosphere, this position offers a fantastic opportunity to make a positive impact on guests' experiences while being part of a vibrant team.

Qualifications

• Strong customer service skills and a friendly demeanor are essential.
• Ability to assist guests with kiosk functions and service needs.

Responsibilities

• Provide legendary service by assisting guests with kiosk ordering.
• Maintain cleanliness and organization of the dining area and kiosk.

Skills

Customer Service

Communication Skills

Teamwork

Problem-Solving

Job description

Description:

Guest Service Attendant

Job Description:

1. Provide Legendary Service to guests in the dining room by being the ambassador to the kiosk ordering system.

Essential Functions:

1. Greet every guest with a smile, greeting and to help direct them to kiosk ordering.
2. Guide guests by being the subject matter expert for all kiosk functions.
3. Assist kiosk guests with: Guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment.
4. Beverage service for kiosk guests.
5. Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue.
6. Cleans, stock and maintain the kiosk area.
7. Kiosk receipt paper changing.
8. Sampling to guests entering the cafe.
9. Smile, friendly, takes appropriate action to guest requests.
10. Supports and promotes company initiatives.

Secondary Functions:

1. Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue.
2. Maintain package goods displays.
3. Restock Grab and Go and Beverage displays.
4. Cleans and maintains condiment station and dining room.
5. Sweep and maintain dining room.
6. Bus and clean tables.
7. Additional duties as required.

Requirements:

Hours:

1. Low Volume/Limited - 8:00-2:00 (Based on Volume - key times are cafe peak times).
2. Med - High Volume AM & PM (Based on Volume - key times are cafe peak times).