Guest Service Attendant

Miami Neuroscience Institute Baptist Health South Florida; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with employer match

Paid time off (PTO)

Job summary

The Guest Service Attendant role involves delivering high-quality customer service to members and guests, managing the cart fleet, and maintaining the driving range and bag room areas. It requires greeting players, cleaning and staging carts, and assisting with golf bags to ensure a smooth experience for all players.

Key responsibilities include keeping the clubhouse, cart storage, and parking areas orderly, providing courteous service, maintaining cart staging areas, and preparing carts per

Responsibilities

• Assist with upkeep of the clubhouse, cart storage area and parking lot
• Provide sincere and courteous service to guests with bag handling and club cleaning
• Maintain cart staging area and bag drop area in neat condition
• Prepare golf carts for play following Troon standards
• Educate players on course policy, cart policy, and pace of play

Job description

Overview

The Guest Service Attendant is responsible for delivering high-quality customer service to members and guests, managing the cart fleet, and maintaining the driving range and bag room areas. Key tasks include greeting players, cleaning and staging golf carts, assisting with golf bags, and ensuring the practice facilities are fully stocked.

Essential Responsibilities

• Assist with the overall upkeep of the clubhouse, cart storage area and parking lot
• Provide sincere and courteous service to all guests with items such as bag handling and club cleaning
• Maintain the cart staging area in a neat and orderly fashion, including the podium and bag drop area
• Maintain the cart storage area and cart wash down area in a neat, clean and orderly condition
• Prepare golf carts for play following the standards of Troon
• Assist in educating players regarding course policy, current cart policy, speed of play and so forth
• Assist players by changing their golf spikes if needed
• Maintain accurate records of golfers renting clubs
• Service customers who are renting golf clubs and clean rental clubs upon return
• Clean golfers' clubs upon completion of play
• Incorporate safe work practices in job performance
• Perform other duties as required

Benefits

• Medical, Dental, and Vision coverage
• 401(k) with employer match (19 years of age and older)
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria