Guest Service Attendant

Troon; Town/Village of Harrison (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Job summary

Troon is seeking a seasonal Guest Service Attendant for Harrison Meadows CC to assist in multiple golf operations areas during a 6-month period. You will support cart readiness, range maintenance, pro shop duties, and guest services in a fast-paced environment.

Responsibilities include helping with tournaments and events, managing club rentals, and maintaining cleanliness of carts, club storage, and clubhouse areas. Valid driver’s license is required.

Qualifications

• Ability to read and speak English may be required to perform duties.
• Education/experience as described: less than high school to up to one month of related training or experience.

Responsibilities

• Prepares and cleans golf carts for play following Harrison Meadows CC standards.
• Performs range maintenance: setup, presentation, range ball inventory, and cleaning balls.
• Keeps cart staging area, podium, and bag drop area neat and orderly.
• Provides sincere and courteous guest service including bag handling and club cleaning.
• Maintains cart storage and cart washdown areas in clean condition.
• Directs start of play and educates players on course policy and speed of play.
• Cleans golfers' clubs after play and handles rental clubs records.
• Assists with setup/execution of golf tournaments and outings.
• Assists with clubhouse upkeep and food & beverage activities.

Education

Less than a high school education; or up to one month of related experience or training; or equivalent combination of education and experience.

Job description

Role Type:

Seasonal (Position will last 6 months or less)

Compensation:

$17.00 - $18.00 per hour

Summary:

The Guest Service Attendant is an all-around position that assists in many departments of the golf operations. Day-to-day duties will vary depending on the busyness of the day, what needs to be done, and which areas of golf operations need additional assistance. Individuals should have the ability to work in a fun, fast-paced environment.

Key Responsibilities:

• Prepares and cleans golf carts for play following the standards of Harrison Meadows CC.
• Performs range maintenance such as setting up and maintaining range and chipping green presentation, managing range ball inventory, and picking up and cleaning range balls.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart storage area and cart washdown area in a neat, clean, and orderly condition.
• May direct the start of play, which includes assisting in educating players regarding course policy, current cart policy, speed of play, and other related guidelines.
• Cleans golfers' clubs upon completion of play.
• Completes the daily project list.
• Assists in the setup and execution of golf tournaments and outings.
• Assists customers renting golf clubs and cleans rental clubs upon return. Maintains accurate records of golfers renting clubs.
• Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Maintains regular and reliable attendance.
• Performs other duties as required.

Minimum Qualifications:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Education and Experience:

• Less than a high school education; or up to one month of related experience or training; or equivalent combination of education and experience.

Working Conditions:

• Frequently stands, walks, uses hands, and talks or hears.
• Occasionally sits, climbs, balances, stoops, kneels, crawls, or crouches.
• Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Regularly works in wet or humid conditions (non-weather).

Occasionally works in areas with moving mechanical parts; may come into contact with fumes, airborne particles, or toxic or caustic chemicals.

Frequently works in outdoor weather conditions.

Certificates/Licenses:

Valid Driver's License.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.