Outside Services Attendant

Oro Valley Country Club; Tucson (AZ); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Life insurance

Short-term and long-term disability

401(k) retirement savings plan

Paid time off

Résumé du poste

Oro Valley Country Club in Tucson, AZ is seeking an Outside Services Attendant to deliver outstanding service to members and guests. You will assist with bag handling, cart preparation, range operations, and maintaining clean work areas for a seamless golf experience.

Responsibilities include loading/unloading bags, marshaling carts, promoting club events, and collaborating with golf operations staff. A strong work ethic, positive attitude, and reliability are essential, with weekend

Qualifications

• High school diploma or GED preferred.
• Experience in golf or similar role preferred.
• Strong communication with members, guests and staff.
• Knowledge of golf etiquette and rules.
• Positive attitude and commitment to service.
• Attention to detail and reliability.
• Primarily outdoors with exposure to heat/cold and humidity.
• Ability to lift up to 100 lbs and maneuver equipment.
• Flexibility to work weekends/holidays.

Responsabilités

• Load/unload bags, prepare for play, assist with etiquette and post-round support.
• Promote club events and course conditions to enhance member experience.
• Marshal carts, track usage, ensure maintenance and report issues.
• Keep cart barn and storage areas clean and organized.
• Set up practice areas with range balls and equipment.
• Collaborate with range attendants, marshals, and starters.
• Complete daily tasks to club standards and keep shop stocked.
• Follow policies and maintain professionalism.
• Address challenges using available resources with teams.
• Attend daily briefings and stay informed.

Connaissances

Communication skills

Golf etiquette & rules

Attention to detail

Reliability

Outdoor work

Physical strength

Formation

High school diploma or GED

Prior experience in a similar role

Description du poste

Overview

The Outside Services Attendant is responsible for providing outstanding customer service to members and guests at the club. This position supports the golf operations team by assisting with essential outside services, such as bag handling, cart preparation, range operations, and maintaining the cleanliness of work areas. The attendant is responsible for staging and storing golf carts, ensuring they are clean, functional, and ready for use. Additionally, the role involves providing various golf-related services, ensuring a seamless and enjoyable experience for all golfers.

Experience Required

• High school diploma, GED, or equivalent preferred.
• Prior experience in a similar role or strong knowledge of golf preferred.
• Strong communication skills, with the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• A positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, lift and carry up to 100 lbs., and effectively talk, hear, and see.
• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.

Essential Responsibilities

• Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support, including cleaning clubs and delivering them to cars as needed.
• Promote club events, course conditions, and relevant information to enhance the member and guest experience and ensure they enjoy all the amenities.
• Marshal carts in the staging area, assign them to players, track their usage, and ensure carts are cleaned, well-maintained, and inspected for damage; report any issues to the Golf Shop.
• Maintain the cleanliness and organization of the cart barn, storage areas, practice facilities, and external spaces such as the parking lot and pro shop entrance, ensuring they are neat, safe, and free of debris.
• Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use.
• Collaborate with other golf operations staff, including range attendants, marshals, and starters, to ensure seamless, efficient service throughout the day.
• Complete daily assignments in designated areas, ensuring all tasks meet club standards, including maintaining work areas and keeping the Golf Shop organized and fully stocked.
• Assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to the role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs