Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Algonquin (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Lucrative performance bonuses

Training in waxing techniques andSales

Predictable scheduling

Free services

Career advancement opportunities

Upbeat, supportive culture

Referral Bonus

Job summary

Anchor Point Management Group is seeking a Guest Services/Sales Associate for our waxing center in Algonquin, IL. This role blends front-desk duties with energy-driven sales to meet targets while delivering outstanding guest experiences.

Responsibilities include greeting guests, promoting services, educating clients, and handling reservations, cash, and inventory. Evening and weekend availability is required; benefits include 401k match, daily pay, health insurance, and performance bonuses.

Qualifications

• Experience in retail or beauty industry is a plus.
• Willing to work evenings and weekends.
• Strong sales and customer service background.

Responsibilities

• Greet guests and create welcoming environment.
• Promote services, products, promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front desk operations: check-ins/check-outs, reservations, confirmations, cash handling, inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales & guest service

Communication skills

Interpersonal skills

Evening/weekend availability

Job description

Job DetailsJob Location: 1952 S Randall Rd, Algonquin, IL - Algonquin, IL 60102Salary Range: $15.00 - $16.50 HourlyFull-Time & Part-Time Hourly + Sales Bonuses Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

Keywords for SEO:Waxing jobs, esthetician sales jobs, beauty sales careers, skincare specialist, spa jobs, licensed esthetician, cosmetologist, beauty consultant, European Wax Center careers, commission-based beauty jobs