Guest Service Associate – Flexible Shifts, Perks, Growth

Golder Hospitality; West Allis, Northern (WI, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Personal Days Off

Bonus Plan

Holiday Pay

Referral Program

Wellness Day

Employee discount

Job summary

Golder Hospitality in West Allis, Wisconsin is seeking a friendly Guest Service Representative to welcome guests and assist with check-in/check-out, reservations, and inquiries, delivering outstanding hospitality. You will handle payments, maintain accurate records, and keep the front desk welcoming and organized, contributing to a memorable guest experience.

We offer competitive wages, personal days off, a bonus plan, holiday pay, referral program, wellness day, employee discount benefits, and

Qualifications

• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome guests with outstanding hospitality from check-in to check-out.
• Assist with reservations, guest requests, and inquiries.
• Handle payment transactions and maintain accurate records.
• Maintain a clean, organized, and welcoming front desk environment.
• Help create an exceptional experience for every guest.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Reservation software

Tools

Property management system (PMS)

Job description

Golder Hospitality in West Allis, Wisconsin is seeking a friendly Guest Service Representative to welcome guests and assist with check-in/check-out, reservations, and inquiries, delivering outstanding hospitality. You will handle payments, maintain accurate records, and keep the front desk welcoming and organized, contributing to a memorable guest experience.

We offer competitive wages, personal days off, a bonus plan, holiday pay, referral program, wellness day, employee discount benefits, and