Guest Service Agent Seasonal

Drury Hotels Company, LLC; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hotel chain is hiring Seasonal Guest Service Agents in Colorado Springs. The role involves providing exceptional hospitality, assisting guests at check-in/check-out, and maintaining high service standards. Ideal candidates will have strong communication skills, attention to detail, and a friendly demeanor. Competitive pay and bonuses available!

Benefits

Quarterly bonuses up to $3200/year

Flexible scheduling

Paid time off

Health and well-being benefits

Company-matched 401(k)

Hotel discounts and free room nights

Qualifications

• Friendly and organized communicator with warm demeanor.
• Attention to detail in handling multi-tasking environments.
• Experience with cash handling and basic office technology.

Responsibilities

• Assist guests in a friendly and professional manner.
• Perform front desk duties including check-ins and check-outs.
• Ensure exceptional guest experiences with a positive service attitude.

Skills

Customer Service

Attention to Detail

Multitasking

Job description

Guest Service Agent Seasonal page is loaded

Guest Service Agent Seasonal

Apply locations 1170 InterQuest Parkway, Colorado Springs, CO 80921 time type Part time posted on Posted 2 Days Ago job requisition id R31799

Property Location:

1170 InterQuest Parkway - Colorado Springs, Colorado 80921

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives -Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement -Company-matched 401(k)
• Award-winning- Ranked among Forbes' Best Midsize Employers (2024)

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Assist guests in a friendly, efficient, courteous, and professional manner.

• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

• Warm and friendly manner in relating to and interacting with the public

• Demonstrated attention to detail while handling multiple tasks simultaneously

• Familiarity with handling money, making change, and using office machines in day-to-day activities

• Ability to speak and receive direction (written and verbal direction) in English

• Willingness and ability to work alone as scheduled

Rise. Shine. Work Happy.

Hiring Immediately!

The pay range is:

$17.87 - $27.60

The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

We will be accepting applications on an ongoing basis.