Guest Service Agent - On Call

Hyatt Hotels Corporation; Park City, Northern (UT, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Associate in Park City, UT. You will be the face of Hyatt at the front desk, managing guest registration and contributing to a memorable guest experience.

Responsibilities include communicating hotel services, processing payments, and addressing guest inquiries in a fast-paced environment. A professional demeanor and the ability to stand for long periods are required.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Handle guest registration and check-in/out processes.
• Communicate hotel services and promotions to guests.
• Process forms of payment and close out accounts as needed.
• Respond to guest inquiries and resolve issues professionally.

Skills

Guest service

Verbal communication

Written communication

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Guest Service Agents associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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