Front Office Host / Agent (Full Time)

Hyatt Hotels Corporation; Denver (CO); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Front Office colleague at Thompson Denver to support guest registration, promote hotel services, and respond to inquiries. This full-time role requires weekend and holiday shifts, with a budgeted rate of $19.75 per hour.

Ideal candidates will deliver intuitive service, have strong communication skills, and thrive in a luxury hospitality environment. Benefits include health plans, 401(k), paid time off, and hotel discounts across Hyatt locations.

Qualifications

• Desire to satisfy the needs of guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Flexible schedule including mornings, evenings, weekends and holidays.

Responsibilities

• Register guests and communicate hotel services and promotions.
• Answer guest inquiries and process forms of payment.
• Contribute to creating an exceptional guest experience.

Skills

Customer service

Verbal communication

Written communication

Flexibility

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your tripor even your life.

This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment.

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.

At Thompson, we believe our guests select our hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience.We are a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Front Office colleaguesare responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

The budgeted rate for this role is $19.75

This position is a full-time opening and requires shifts including weekends and holidays.

Benefits:We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. We don’t want to leave out our lifestyle benefits including paid vacation, holidays and sick leave, family bonding time, adoption assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, transit passes, wellbeing and educational assistance. Don’t forget, full-time and part-time colleagues are able to use accrued vacation time after 90 days of employment!

This application window is anticipated to be open at a maximum of 30 days from September 11, 2026. Applications will be reviewed in the order in which they are received.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Ability to work a flexible schedule including mornings, evenings, weekends and holidays

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