Guest Service Agent — Elevate Stays & Guest Experiences

Peachtree Group; Hillsboro (OR); Hybrid; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group’s Aloft Hillsboro location is seeking a Guest Service Agent to deliver friendly, professional service during check-ins and check-outs. You will handle payments, verify and adjust billing, and assist guests with reservations and requests while upholding brand standards.

Ideal candidates bring at least 3 years of customer service experience, a detail-oriented mindset, and a team-oriented, enthusiastic approach.

Qualifications

• 3 years of customer service experience required.
• Detail-oriented mindset with ability to work in a fast-paced environment.
• Team player with enthusiastic approach to guest service.

Responsibilities

• Process check-ins and check-outs accurately and efficiently.
• Secure payments and verify/adjust guest billing as needed.
• Assist guests with reservations and requests while upholding brand standards.

Skills

Guest service

Check-in / Check-out

Billing verification

Reservation assistance

Communication skills

Job description

Peachtree Group’s Aloft Hillsboro location is seeking a Guest Service Agent to deliver friendly, professional service during check-ins and check-outs. You will handle payments, verify and adjust billing, and assist guests with reservations and requests while upholding brand standards.

Ideal candidates bring at least 3 years of customer service experience, a detail-oriented mindset, and a team-oriented, enthusiastic approach.