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Peachtree Group Hospitality Management is seeking a Guest Service Agent for Courtyard Kennesaw. You will process check-ins/outs, handle payments, verify billing, and assist guests with reservations and requests in a friendly, professional manner to ensure high guest satisfaction.
Available to work 7am–3pm and 3pm–11pm. This part-time, on-site role includes a comprehensive benefits package, 401(k) match, paid holidays and time off, plus Employee Assistance Program.
Job Category: Guest Services
Requisition Number: GUEST019261
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The Guest Service Agent at the Courtyard Kennesaw is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Available to work 7am to 3pm & 3pm to 11pm. Schedules changes depending on occupancy of hotel.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.