Guest Service Agent - Coastal Luxury Front Desk

Cavalier Resort; Virginia Beach, Northern (VA, KY); Híbrido; USD 23 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and dental insurance

401(k) with match

Employee discounts

Resumo da oferta

The Historic Cavalier Hotel & Beach Club, Autograph Collection in Virginia Beach, VA is seeking a Guest Service Agent to assist guests during check-in and check-out, answer questions, and coordinate with hotel services. This on-site role focuses on delivering a warm, memorable guest experience and maintaining smooth front desk operations.

Requirements include hotel experience preference, strong calculator and cash handling skills, and excellent communication abilities to engage with guests and

Qualificações

• Hotel experience preferred.
• Strong math/calculator skills for cash handling and payments.
• Effective verbal and written communication with guests.

Responsabilidades

• Greet guests with a friendly welcome and assist with arrival and departure.
• Process registrations and manage room rates and guest information.
• Handle payments, vouchers, and currency exchanges accurately.
• Resolve guest issues with professionalism and provide solutions.

Conhecimentos

Customer service

Communication skills

Calculator skills

Cash handling

Front desk computer systems

Ferramentas

POS system

Descrição da oferta de emprego

The Historic Cavalier Hotel & Beach Club, Autograph Collection in Virginia Beach, VA is seeking a Guest Service Agent to assist guests during check-in and check-out, answer questions, and coordinate with hotel services. This on-site role focuses on delivering a warm, memorable guest experience and maintaining smooth front desk operations.

Requirements include hotel experience preference, strong calculator and cash handling skills, and excellent communication abilities to engage with guests and