Guest Service Agent

Peachtree Group Hospitality Management; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group Hospitality Management is seeking a Guest Service Agent for Spark at San Jose, CA. The role handles check-ins/outs, processes payments, verifies billing, and assists guests with reservations and requests with a friendly, professional approach, upholding brand standards.

The position offers hourly pay of $18 to $19.40 and a comprehensive benefits package including medical, dental, vision, disability and life insurance, plus 401(k) retirement match, paid holidays and paid time off.

Responsibilities

• Check-ins/outs processing
• Secure payment and verify billing
• Assist guests with reservations and requests
• Uphold high standards of quality and brand standards

Job description

Spark - San Jose Airport
2585 Seaboard Ave
San Jose, CA 95131, USA

• Pay or shift range: $18 USD to $19.40 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Guest Service Agent | Spark - San Jose, CA
Pay: $18–$19.40 per hour

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
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