Guest Service Agent

Canad Inns; Grand Forks (ND); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking passionate individuals to join their team. This role offers the opportunity to thrive in a fast-paced environment while delivering exceptional customer experiences. Responsibilities include attending to guests' needs, managing reservations, and ensuring a smooth check-in/check-out process. The company values flexibility, professionalism, and strong communication skills, making it a great place for those looking to grow in their careers. With a commitment to employee development and a supportive work culture, this position is perfect for those eager to make a difference in the hospitality sector.

Benefits

Employee Discounts

Educational Scholarships

Employee Events

Career Growth Opportunities

Strong personal and professional development

Qualifications

• Strong communication and listening skills are essential.
• Ability to remain calm and professional in high-pressure situations.

Responsibilities

• Attend to guests' needs and requests.
• Complete guest reservations and check guests in/out.
• Clarify and provide information to guests.

Skills

Good communication skills

Listening skills

Ability to remain calm under pressure

Flexibility to work shifts

Education

Previous experience in hospitality

Job description

Responsibilities

JOIN OUR TEAM We are currently seeking passionate individuals who thrive in a fast-paced environment and have a strong commitment to delivering exceptional customer experiences.

Responsibilities:

1. Attending to guests’ needs and requests.
2. Completing guest reservations.
3. Checking guests in/out.
4. Clarify and provide information.
5. Constantly assess and adapt current practices to perform a task better, faster, or more efficiently.
6. All other duties as assigned.

Qualifications:

1. Ability to remain calm and professional in high-pressure situations.
2. Flexibility to work shifts, including evenings, weekends, and holidays.
3. Good communication and listening skills.
4. Previous experience in the hospitality industry is a plus.

Our benefits to support your success:

1. Employee Canadvantage Rewards Program.
2. Employee Discounts, including meals, room rates, and more!
3. Educational “Scholarships” and financial assistance.
4. Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more!
5. Career Growth Opportunities.
6. Strong personal as well as professional development.

Thank you for your interest in a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.