Security Officer — Guest Safety & Calm Presence

Hyatt Hotels Corporation; Austin (TX); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free parking

401(k) and stock purchase plan

Employee assistance program

Employee meals

Retail discounts

Diversity Groups

Colleague recognition programs

Job summary

Hyatt Regency Lost Pines Resort & Spa in Austin, Texas is seeking a Security Officer to maintain a safe and welcoming environment for guests and team members.

You will patrol the property, respond to guest and employee concerns with professionalism, and document incidents with meticulous detail. Full availability, including holidays, is required; standing and walking are necessary.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Must be able to work a flexible schedule, including weekends and holidays.
• Proficient in basic computer skills.
• Previous security experience preferred.
• Must be at least 18 years old.
• Must be able to pass a background check.
• Must have a valid driver's license and a clean driving record.

Responsibilities

• Patrol hotel property to ensure a safe and secure environment.
• Respond to guest and employee concerns with professionalism and courtesy.
• Follow all safety and security procedures.
• Complete accurate, detailed incident reports as needed.
• Serve as a visible, reassuring presence throughout the hotel.

Skills

Customer service orientation

Verbal communication

Written communication

Stamina and mobility

Flexibility with schedule

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

As a Security Officer, at Hyatt Regency Lost Pines Resort & Spa, you’ll be a key part of creating a secure, welcoming environment for our guests and team members. We’re looking for someone dependable, professional, and confident—someone who takes pride in maintaining safety standards and responding calmly to any situation.

What You’ll Do:

Patrol hotel property to ensure a safe and secure environment

Respond to guest and employee concerns with professionalism and courtesy

Follow all safety and security procedures

Complete accurate, detailed incident reports as needed

Serve as a visible, reassuring presence throughout the hotel

Full, open availability to work on any day is required. Holiday availability is also required for this role. Must be able to stand for long periods of time and walk moderate distances.

Benefits | We care for people so they can be their best . Our colleagues enjoy:

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

• Discounted Room Nights– for you, your friends and your family!

Free Parking– convenient and cost-free parking for all our associates

• Financial Perks -401(k)&discounted employee stockpurchase plan
• Employee Assistance– 24/7 emotional support, legal guidance, personal & financial resources

Employee meals – in our cafeteria for full-time, part-time and on-call colleagues

• Discounts at various retailers– at Headspace, Apple, AT&T, Verizon and More!
• Diversity Groups – Join our inclusive and supportive community
• Colleague Recognition Programs -Be celebrated for your hard work and dedication.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time and walk moderate distances
• Must be able to work a flexible schedule, including weekends and holidays

Proficient in basic computer skills

Previous security experience preferred

Must be at least 18 years old

Must be able to pass a background check

Must have a valid driver's license and a clean driving record

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