Overnight Security Lead: Guest Safety & Response

Hyatt Hotels Corporation; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Discounted hotel stays

Paid time off

Retirement savings

Employee stock plan

Tuition reimbursement

Training & development

Meals in staff café

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX seeks an Overnight Security Officer for full‑time, hourly work. The role ensures guest and colleague safety, conducts floor patrols, documents incidents, and responds to emergencies with first aid and CPR as needed, following hotel security protocols.

We offer comprehensive benefits, generous training, tuition reimbursement, and the chance to grow within Hyatt Hotels and Resorts across the globe, in a hotel renowned for hospitality and

Qualifications

• Customer-focused service in a fast-paced environment.
• Refined verbal and written communication with guests and colleagues.
• Ability to stand for long periods and walk moderate distances.
• Must be able to work a flexible overnight schedule including weekends and holidays.
• Proficient in basic computer skills.

Responsibilities

• Ensure the overall safety and security of the hotel guests, colleagues and premises.
• Act as a member of the Emergency Response Team and respond to fires, accidents and medical needs.
• Investigate and report violations to law or hotel policy.
• Provide First Aid and CPR as required.
• Conduct regular floor patrols, cash counts and crowd control.
• Maintain Daily Activity Reports and assist guests with information.
• Support guests with information about hotel facilities.

Skills

Customer service

Communication

Security awareness

Computer skills

Physical stamina

Job description

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX seeks an Overnight Security Officer for full‑time, hourly work. The role ensures guest and colleague safety, conducts floor patrols, documents incidents, and responds to emergencies with first aid and CPR as needed, following hotel security protocols.

We offer comprehensive benefits, generous training, tuition reimbursement, and the chance to grow within Hyatt Hotels and Resorts across the globe, in a hotel renowned for hospitality and