Guest Safety & Security Ambassador
Live! Casino & Hotel
14 days+
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Benefits offered by this job
Job summary
A premier casino and hotel in Philadelphia seeks a Security Ambassador to ensure the safety of guests and team members while providing outstanding customer service. Candidates should have excellent communication skills, the ability to multitask, and a valid driver’s license. Responsibilities include greeting guests, checking IDs, assisting with disputes, and responding to emergencies. This role provides opportunities for career advancement and includes comprehensive health coverage, tuition reimbursement, and other benefits. Substantial overtime opportunities are also available.
Qualifications
- Ability to perform duties under frequent time pressure.
- Must have a valid driver's license.
- Ability to demonstrate empathy.
Responsibilities
- Greet guests with a smile and a warm welcome.
- Check ID cards of guests entering the casino.
- Interact with the public in a professional manner.
- Respond to medical or fire emergencies.
- Monitor guest and team member passage.
Skills
Communication skills
De-escalation skills
Customer service skills
Ability to multitask
Ability to read/write memos
Education
High school diploma or GED equivalent
Job description
A premier casino and hotel in Philadelphia seeks a Security Ambassador to ensure the safety of guests and team members while providing outstanding customer service. Candidates should have excellent communication skills, the ability to multitask, and a valid driver’s license. Responsibilities include greeting guests, checking IDs, assisting with disputes, and responding to emergencies. This role provides opportunities for career advancement and includes comprehensive health coverage, tuition reimbursement, and other benefits. Substantial overtime opportunities are also available.
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