Guest Safety & Security Ambassador

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

Assistance programs

Job summary

Eden Resort & Suites in Lancaster, PA is seeking a part-time Safety & Security - Property Services Ambassador to help keep guests and team members safe and welcome. You’ll contribute to a legacy of care, excellence, and ownership in a collaborative hospitality environment.

Responsibilities include regular patrols and inspections, prompt incident response, monitoring surveillance, assisting guests with safety inquiries, and coordinating with maintenance to address hazards.

Qualifications

• Experience in safety and security roles within hospitality.
• Ability to conduct thorough patrols and inspections with attention to detail.
• Proven track record of responding to incidents and emergencies.
• Strong communication to assist guests and collaborate with team members.
• Familiarity with surveillance equipment and reporting procedures.
• Identify and address safety hazards in collaboration with maintenance teams.
• Commitment to participating in ongoing training and staying updated on best practices.

Responsibilities

• Conduct regular patrols and inspections to ensure safety.
• Respond to incidents or emergencies promptly and professionally.
• Collaborate with team members to maintain a welcoming and secure environment.
• Monitor surveillance equipment and report any suspicious activities to management for further action.
• Assist guests with inquiries and provide information about the resort's safety protocols and services.
• Work closely with the maintenance team to identify and address any safety hazards or concerns.
• Participate in regular training sessions to stay updated on safety and security procedures and best practices.

Skills

Hospitality security

Patrols & inspections

Incident response

Guest communication

Surveillance systems

Hazard identification

Training & compliance

Job description

Eden Resort & Suites in Lancaster, PA is seeking a part-time Safety & Security - Property Services Ambassador to help keep guests and team members safe and welcome. You’ll contribute to a legacy of care, excellence, and ownership in a collaborative hospitality environment.

Responsibilities include regular patrols and inspections, prompt incident response, monitoring surveillance, assisting guests with safety inquiries, and coordinating with maintenance to address hazards.