Safety & Security - Property Services Ambassador (part-time)

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

Assistance programs

Job summary

Eden Resort & Suites in Lancaster, PA is seeking a part-time Safety & Security - Property Services Ambassador to help keep guests and team members safe and welcome. You’ll contribute to a legacy of care, excellence, and ownership in a collaborative hospitality environment.

Responsibilities include regular patrols and inspections, prompt incident response, monitoring surveillance, assisting guests with safety inquiries, and coordinating with maintenance to address hazards.

Qualifications

• Experience in safety and security roles within hospitality.
• Ability to conduct thorough patrols and inspections with attention to detail.
• Proven track record of responding to incidents and emergencies.
• Strong communication to assist guests and collaborate with team members.
• Familiarity with surveillance equipment and reporting procedures.
• Identify and address safety hazards in collaboration with maintenance teams.
• Commitment to participating in ongoing training and staying updated on best practices.

Responsibilities

• Conduct regular patrols and inspections to ensure safety.
• Respond to incidents or emergencies promptly and professionally.
• Collaborate with team members to maintain a welcoming and secure environment.
• Monitor surveillance equipment and report any suspicious activities to management for further action.
• Assist guests with inquiries and provide information about the resort's safety protocols and services.
• Work closely with the maintenance team to identify and address any safety hazards or concerns.
• Participate in regular training sessions to stay updated on safety and security procedures and best practices.

Skills

Hospitality security

Patrols & inspections

Incident response

Guest communication

Surveillance systems

Hazard identification

Training & compliance

Job description

At Eden Resort & Suites, you're more than just an employee - you're an integral part of a legacy of exceptional service and care. As a Safety & Security - Property Services Ambassador, you'll ensure that guests and team members feel secure and welcomed. Your role is vital to our mission of providing unparalleled hospitality, where every interaction reflects our core values of care, excellence, and ownership. In our collaborative and inclusive environment, your dedication will be recognized and celebrated.

You'll maintain a secure atmosphere, promptly address incidents, and deliver outstanding service to our guests. We support your efforts with an attractive benefits package, including employee discounts and assistance programs. This part-time role offers an opportunity to grow within a team that truly values your contributions.

Compensation: $18 hourly to start

Qualifications

• Experience in safety and security roles within the hospitality industry.
• Ability to conduct thorough patrols and inspections with attention to detail.
• Proven track record of responding effectively to incidents and emergencies.
• Strong communication skills to assist guests and collaborate with team members.
• Familiarity with surveillance equipment and reporting procedures.
• Ability to identify and address safety hazards in collaboration with maintenance teams.
• Commitment to participating in ongoing training and staying updated on best practices.

Responsibilities

• Ensure the safety and security of all guests and team members by conducting regular patrols and inspections.
• Respond promptly and professionally to any incidents or emergencies, providing assistance and support as needed.
• Collaborate with team members to maintain a welcoming and secure environment throughout the property.
• Monitor surveillance equipment and report any suspicious activities to management for further action.
• Assist guests with inquiries and provide information about the resort's safety protocols and services.
• Work closely with the maintenance team to identify and address any safety hazards or concerns.
• Participate in regular training sessions to stay updated on safety and security procedures and best practices.