Hospitality Security & Safety Ambassador — Part-Time

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

employee discounts

assistance programs

Job summary

Eden Resort & Suites is seeking a Safety & Security - Property Services Ambassador to protect guests and team members and maintain a secure environment. You will patrol, respond to incidents, and collaborate with colleagues to uphold exceptional hospitality standards.

The role emphasizes operating surveillance and alarm systems, clear communication, and delivering friendly, helpful guest service while upholding safety protocols.

Qualifications

• Experience in safety and security roles within the hospitality industry.
• Ability to conduct thorough property patrols and inspections with attention to detail.
• Proven track record of responding effectively to emergencies and incidents.
• Strong communication skills to address safety concerns with guests and team members.
• Proficiency in operating security systems, including surveillance cameras and alarms.
• Ability to collaborate with team members to maintain a secure and welcoming environment.
• Experience in developing and implementing safety protocols and procedures is a plus.

Responsibilities

• Ensure the safety and security of all guests and team members by conducting regular patrols and inspections of the property.
• Respond promptly and professionally to any incidents or emergencies, providing assistance and support as needed.
• Collaborate with team members to maintain a welcoming and secure environment, embodying our commitment to exceptional hospitality.
• Monitor and operate security systems, including surveillance cameras and alarm systems, to ensure continuous protection.
• Communicate effectively with guests and team members, addressing any safety concerns with empathy and clarity.
• Assist in the development and implementation of safety protocols and procedures to enhance our security measures.
• Provide exceptional customer service by addressing guest inquiries and concerns with a friendly and helpful demeanor.

Skills

Safety & Security

Emergency response

Patrols & inspections

Communication

Security systems

Team collaboration

Safety protocols

Job description

Eden Resort & Suites is seeking a Safety & Security - Property Services Ambassador to protect guests and team members and maintain a secure environment. You will patrol, respond to incidents, and collaborate with colleagues to uphold exceptional hospitality standards.

The role emphasizes operating surveillance and alarm systems, clear communication, and delivering friendly, helpful guest service while upholding safety protocols.