Guest Safety & Experience Specialist

Ladowns; Bossier City (LA); On-site; USD 22,000 - 32,000; Full time

Job summary

Ladowns in Louisiana seeks a vigilant security professional to greet guests, provide information, and help maintain a safe environment for all on site.

Responsibilities include patrolling property, guiding customers, assisting civil authorities, and writing detailed reports. The role requires First Aid, CPR, and Alcohol Awareness certifications, plus a valid driver’s license and strong teamwork and communication skills.

Qualifications

• High school diploma or equivalent plus two years of guest-facing experience.
• Excellent customer and employee relations skills.
• Valid driver’s license with clean record and minimal violations in 3 years.

Responsibilities

• Ensure safety and well-being of guests and employees.
• Provide directions and escort customers as needed.
• Assist civil and law enforcement authorities, including testimony.
• Patrol property to identify safety hazards and security gaps.
• Prepare detailed descriptions for lost and found incidents.
• Enforce company policies and procedures.
• Provide First Aid and CPR when necessary.
• Meet attendance guidelines and comply with policies.

Skills

Customer service

Teamwork

English proficiency

Attention to detail

Education

High school diploma or equivalent

Tools

First Aid Certification

CPR Certification

Alcohol Awareness Certification

Job description

Ladowns in Louisiana seeks a vigilant security professional to greet guests, provide information, and help maintain a safe environment for all on site.

Responsibilities include patrolling property, guiding customers, assisting civil authorities, and writing detailed reports. The role requires First Aid, CPR, and Alcohol Awareness certifications, plus a valid driver’s license and strong teamwork and communication skills.