Guest Rooms Controller — Create Memorable Stays

Hyatt Vacation Ownership; Sedona (AZ); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Benefit Eligibility varies by position

Free On-Site Parking

Department celebrations

Associate Appreciation Week

Monthly recognition programs

Job summary

Hyatt Vacation Club in Sedona, AZ is hiring a Rooms Controller to assist in delivering memorable guest experiences. The role involves assigning rooms per guest requests, handling check-in procedures, and coordinating with staff to ensure smooth arrivals and departures.

This full-time position requires weekend and holiday availability, with an hourly wage of $23.40. Hyatt offers extensive benefits and growth opportunities in a supportive environment.

Responsibilities

• Assigns a room according to guest requests and preferences whenever possible.
• Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
• Performs duplicate reservation checks; block rooms.
• Confirms reservations and cancellations.
• Communicates to appropriate staff that there are guests who are waiting for an available room.
• Organizes and coordinates check-in/pre-registration procedures for arriving groups.
• Reviews requests for late check-outs and approves according to occupancy.

Job description

Hyatt Vacation Club in Sedona, AZ is hiring a Rooms Controller to assist in delivering memorable guest experiences. The role involves assigning rooms per guest requests, handling check-in procedures, and coordinating with staff to ensure smooth arrivals and departures.

This full-time position requires weekend and holiday availability, with an hourly wage of $23.40. Hyatt offers extensive benefits and growth opportunities in a supportive environment.