Guest Experience Rooms Controller

Hyatt Vacation Club at Pinon Pointe; Sedona (AZ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth opportunities

Benefit Eligibility

Free On-Site Parking

Department celebrations

Associate Appreciation Week

Recognition programs

Job summary

Hyatt Vacation Club at Pinon Pointe in Sedona, AZ is seeking a Rooms Controller to help Owners and guests create memorable vacation moments with care and inclusivity.

This full-time role requires first/second shifts and availability on weekends and holidays, with a comprehensive benefits package including medical/dental/vision and 401K, travel discounts, tuition reimbursement, and growth opportunities.

Qualifications

• Must be available to work weekends and holidays.
• Full-time position.

Responsibilities

• Assigns a room according to guest requests and preferences whenever possible.
• Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
• Performs duplicate reservation checks; block rooms.
• Confirms reservations and cancellations.
• Communicates to appropriate staff that there are guests who are waiting for an available room.
• Organizes and coordinates check-in/pre-registration procedures for arriving groups.
• Reviews requests for late check-outs and approves according to occupancy.

Job description

Hyatt Vacation Club at Pinon Pointe in Sedona, AZ is seeking a Rooms Controller to help Owners and guests create memorable vacation moments with care and inclusivity.

This full-time role requires first/second shifts and availability on weekends and holidays, with a comprehensive benefits package including medical/dental/vision and 401K, travel discounts, tuition reimbursement, and growth opportunities.