Guest Room Quality Inspector

The Hotel at Avalon; Orlando, Northern (FL, KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

Vacation & PTO

Pet Insurance

401(k) with matching

Employee Discounts

DailyPay

Job summary

HEI Hotels and Resorts is seeking a Housekeeping Supervisor for an Orlando property. You will lead cleaning of guest rooms, public areas, and back-of-house spaces, ensuring safety, sanitation, and high guest satisfaction. The role requires coordinating supplies, responding to guest needs, and guiding staff during shifts.

You will implement emergency procedures, monitor inventory, and maintain service standards across departments, contributing to a smooth, guest-focused operation.

Qualifications

• Housekeeping experience preferred.
• Ability to grasp, lift, carry or move materials weighing up to 100 lbs with or without accommodations.
• Ability to move throughout building, bend, stoop and reach to assist other staff members.
• Effective verbal and written communication skills.

Responsibilities

• Supervise and inspect the cleaning of guest rooms, turndown service, public areas and back of the house; ensure compliance with safety, sanitation and guest satisfaction standards.
• Review special requests and areas of concentration for smooth housekeeping operations.
• Issue supplies to staff at start of shift to control inventory and expenses.
• Respond to guest requests and concerns to ensure guest satisfaction.
• Log items into Lost and Found and answer inquiries to maintain controls.
• Implement emergency training and procedures to protect guests and assets.

Skills

Housekeeping experience

Lift up to 100 lbs

Communication skills

Job description

HEI Hotels and Resorts is seeking a Housekeeping Supervisor for an Orlando property. You will lead cleaning of guest rooms, public areas, and back-of-house spaces, ensuring safety, sanitation, and high guest satisfaction. The role requires coordinating supplies, responding to guest needs, and guiding staff during shifts.

You will implement emergency procedures, monitor inventory, and maintain service standards across departments, contributing to a smooth, guest-focused operation.