Guest Room Inspector & Service Champion

ZMC Hotels, LLC; Lake Havasu City (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Paid time off

401(k) for full-time employees

Staff discounts

Bonuses

Referral bonus $250

PayActiv

Job summary

Zenith Management Company in Lake Havasu City, AZ is seeking a Floor Inspector to ensure cleanliness and appearance of guest rooms, corridors and public areas, assisting Housekeepers as needed. You will report any equipment issues and help maintain high guest satisfaction.

The role requires strong organizational skills, excellent guest service, attention to detail and good communication with guests and staff. This is a full-time on-site position with potential bonuses.

Qualifications

• Highly organized, reliable and detail oriented.
• Strong guest service orientation required.
• Good communication with guests and team members.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Adhere to Zenith Management Company standards.
• Inspect cleanliness of guest rooms, public areas, and report issues to Building Manager or Housekeeping Executive.
• Inspect bed and bathroom linens for cleanliness and condition.
• Report unexpected vacant rooms to Building Manager or Housekeeping Executive.
• Verify room status and update in system as Vacant Inspected when completed.
• Assist Housekeepers as needed.
• Check closets for cleanliness and remove unnecessary items.
• Be aware of fire and evacuation procedures.
• Maintain confidentiality of sensitive information.

Skills

Highly organized

Guest service skills

Attention to detail

Communication skills

Job description

Zenith Management Company in Lake Havasu City, AZ is seeking a Floor Inspector to ensure cleanliness and appearance of guest rooms, corridors and public areas, assisting Housekeepers as needed. You will report any equipment issues and help maintain high guest satisfaction.

The role requires strong organizational skills, excellent guest service, attention to detail and good communication with guests and staff. This is a full-time on-site position with potential bonuses.