Hotel Floor & Room Quality Inspector

ZMC Hotels; Mishawaka (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Dailypay: access to earned wages

Job summary

Zenith Management Company is seeking a Floor Inspector to help maintain the cleanliness and appearance of guest rooms, corridors, and public areas. You will assist Housekeepers as needed and respond courteously to guest needs to enhance their stay.

Responsibilities include inspecting rooms for cleanliness, reporting equipment issues to the Housekeeping Executive, checking-outs, and ensuring rooms are marked Vacant Inspected after completion.

Qualifications

• Highly organized.
• Must be able to stand, move for long periods, and lift up to 30 pounds.
• Strong guest service skills.
• Attention to detail and customer service oriented.
• Ability to communicate with guests, management and co-workers.

Responsibilities

• Adhere to all Zenith Management Company standards.
• Inspect cleanliness of guest rooms and public areas and report equipment issues to Housekeeping Executive.
• Inspect bed and bathroom linens for cleanliness and condition and remove items not up to standard.
• Report unexpected vacant rooms to Housekeeping Executive.
• Inspect check-outs for guest departure and room condition.
• Verify vacancy status in the system as Vacant Inspected after completion.
• Assist Housekeepers as needed.
• Check closets for condition and remove unnecessary items.
• Know fire alarm/carbon monoxide procedures and evacuation protocols.
• MSDS training and completion of AWAIR program.
• Perform any other duties as requested by Housekeeping Executives or Building Manager.
• Maintain confidentiality of company information.

Skills

Highly organized

Strong Guest Service Skills

Attention to detail

Communication with guests and staff

Mobility: stand and lift up to 30 lbs

Job description

Zenith Management Company is seeking a Floor Inspector to help maintain the cleanliness and appearance of guest rooms, corridors, and public areas. You will assist Housekeepers as needed and respond courteously to guest needs to enhance their stay.

Responsibilities include inspecting rooms for cleanliness, reporting equipment issues to the Housekeeping Executive, checking-outs, and ensuring rooms are marked Vacant Inspected after completion.