Floor Inspector

Hampton Inn & Suites Scottsdale Shea Blvd AZ; Scottsdale (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

401(k)

Employee discounts on stays

Referral bonuses

PayActiv access to earned wages

Job summary

Hampton Inn & Suites Scottsdale Shea Blvd AZ is seeking a Floor Inspector to ensure guest rooms, corridors and public areas meet cleanliness standards. You will assist housekeeping, respond to guest needs, and help maintain a pleasant and comfortable stay.

You will adhere to company standards, report equipment issues, inspect linens, update room status, know safety procedures, and perform other duties requested by management. Strong communication and attention to detail are essential.

Qualifications

• Highly organized and able to manage priorities.
• Strong guest service orientation and courtesy.
• Excellent attention to detail in rooms and public areas.
• Effective communication with guests and staff.
• Able to work as part of a housekeeping team.

Responsibilities

• Inspect guest rooms, corridors and public areas for cleanliness and appearance.
• Assist Housekeepers as needed to maintain standards.
• Report equipment problems to Building Manager or Housekeeping Executive.
• Inspect linens; pull items not up to standard.
• Check check-outs and vacant rooms; update room status accordingly.
• Maintain knowledge of fire alarm and evacuation procedures.
• Follow MSDS and AWAIR programs; perform other duties as requested.
• Keep company information confidential.

Skills

Highly organized

Guest service

Attention to detail

Communication

Teamwork

Job description

Job Summary:

The Floor Inspector's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible.

Responsibilities:

• Adhere to all Zenith Management Company standards
• Responsible to inspect for cleanliness of guest rooms, public areas and for reporting any any equipment problems to the Building Manager or Housekeeping Executive.
• Inspect bed and bathroom linens for cleanliness and condition. Pull any item not up to the Edgewater Housekeeping standard.
• Reports to Building Manager or Housekeeping Executive any unexpected vacant rooms
• Inspect all check outs to see when guests depart and for general condition of the rooms
• Check all vacant rooms to be sure room was in fact vacant
• Change room status in computer to Vacant Inspected once room is completed and inspected
• Assist Housekeepers as needed
• Check all closets for condition and cleanliness, remove any unnecessary items left in closets
• Have knowledge of fire alarm/carbon monoxide alarm and evacuation procedures
• Must be MSDS trained, and completed AWAIR program
• Must perform any other required duties as requested by the Housekeeping Executives or Building Manager to aid in better operation of the hotel and service to the guests
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

Qualifications:

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks:

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• PayActiv: access to your already earned wages before payday