Guest Room Housekeeping Supervisor

Westmont Group; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Westmont Group in Houston, TX is seeking a Housekeeping Supervisor. This full-time, hourly role oversees Room Attendants and Housepersons to maintain Interstate’s high standards of cleanliness in guest rooms and corridors.

The position requires supervisory experience or 6 months of housekeeping experience, plus strong English reading/writing, leadership, and inventory management skills, with a focus on safety and guest satisfaction.

Qualifications

• High School education preferred.
• Minimum six months supervisory experience or one year of comparable Housekeeping experience acceptable.
• Ability to read and write basic English in order to complete forms such as a room status report.
• Ability to provide clear direction, instruction and guidance to subordinates.
• Ability to organize and prioritize work, and meet deadlines.
• Ability to exercise judgment and implement control over the performance of subordinates.
• Talk to many different kinds of people to give information, answer questions and provide required.

Responsibilities

• Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance; prepare work orders for shampooers and staff.
• Train and monitor performance of room attendants and housepersons; ensure shift goals are met and report on status.
• Manage inventory of furniture, fixtures, equipment and supplies; keep carts and linen closets stocked.
• Report maintenance deficiencies via work orders; handle emergencies as needed.
• Expedite special guest requests such as extra towels or pillows.
• Open and close Housekeeping Department.
• Turn in lost and found items and guest room keys.
• Adhere to all company policies and safety rules.
• Perform related duties as requested by management.
• Assist other housekeeping personnel as needed.

Skills

Supervisory experience

Guest service

Clear communication

English literacy

Education

High School diploma

Job description

Westmont Group in Houston, TX is seeking a Housekeeping Supervisor. This full-time, hourly role oversees Room Attendants and Housepersons to maintain Interstate’s high standards of cleanliness in guest rooms and corridors.

The position requires supervisory experience or 6 months of housekeeping experience, plus strong English reading/writing, leadership, and inventory management skills, with a focus on safety and guest satisfaction.