Housekeeping Supervisor

HRI Hospitality; Houston (TX); Hybrid; USD 34,000 - 52,000; Full time

Job summary

HRI Hospitality is seeking a Housekeeping Supervisor for Residence Inn Houston Westchase. You will supervise daily housekeeping operations, train staff, and ensure brand standards are met across guest rooms and public areas.

The role requires at least 1 year in hotel housekeeping, strong leadership and communication skills, and familiarity with PMS software. This on-site position offers opportunities to lead a team and uphold safety protocols.

Qualifications

• High school diploma or equivalent.
• Hospitality coursework or certification preferred.
• Minimum 1 year of housekeeping experience in a hotel.
• Prior supervisory or lead experience preferred.
• Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera) a plus.

Responsibilities

• Supervise and support housekeeping staff during daily operations.
• Inspect guest rooms, hallways, and public areas for cleanliness and brand standards.
• Assist with training new employees on cleaning procedures and safety guidelines.
• Ensure carts, closets, and supply rooms are clean, stocked, and organized.
• Address guest requests and resolve issues professionally and promptly.
• Report maintenance concerns and ensure timely follow-up.
• Monitor productivity and assist with scheduling and labor management.
• Maintain accurate records of inspections, assignments, and supply usage.
• Uphold all safety, sanitation, and company policies.

Skills

Attention to detail

Leadership

Communication

Problem-solving

Time management

Flexibility

Education

High school diploma or equivalent

Tools

HotSOS

OnQ

Opera

Job description

## Housekeeping SupervisorApply: Residence Inn Houston Westchase: Full time: Posted Today: JR105128At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!# JOB DESCRIPTION**Job Title**: Housekeeping Supervisor **Departments:** Housekeeping **Supervision Exercised:** Room Attendants, House Attendants, Laundry Attendants**Supervision Received:** Housekeeping Manager/ Executive Housekeeper / General Manager**MINIMUM REQUIREMENTS****Education*** High school diploma or equivalent required.* Hospitality coursework or certification preferred.**Experience*** Minimum 1 year of housekeeping experience in a hotel environment.* Prior supervisory or lead experience preferred.* Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) a plus.**Skills & Knowledge*** Strong attention to detail and quality standards.* Excellent communication, leadership, and problem-solving skills.* Ability to train, coach, and motivate team members.* Strong organizational and time management abilities.* Knowledge of cleaning procedures, safety protocols, and chemical handling.* Ability to lift, push, and pull up to 50–75 lbs.* Flexibility to work various shifts, including weekends and holidays.**Job Duties & Responsibilities*** Supervise and support housekeeping staff during daily operations.* Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.* Assist with training new employees on cleaning procedures and safety guidelines.* Ensure carts, closets, and supply rooms are clean, stocked, and organized.* Address guest requests and resolve issues professionally and promptly.* Report maintenance concerns and ensure timely follow-up.* Monitor productivity and assist with scheduling and labor management.* Maintain accurate records of inspections, assignments, and supply usage.* Uphold all safety, sanitation, and company policies.* Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.