Guest Room Experience Specialist

HHM Hotels; Renton (WA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to established standards. You will greet guests kindly, ensure rooms are spotless, change linens, and report repairs as needed.

Responsibilities include assisting during peak periods, maintaining safety, and helping with lobby duties when required. A high school diploma and prior housekeeping experience or training are preferred, with strong English communication required.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.

Skills

Housekeeping

English communication

Education

High School diploma

Job description

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to established standards. You will greet guests kindly, ensure rooms are spotless, change linens, and report repairs as needed.

Responsibilities include assisting during peak periods, maintaining safety, and helping with lobby duties when required. A high school diploma and prior housekeeping experience or training are preferred, with strong English communication required.