Guest Room Experience Attendant

Extended Stay America; Kennesaw (GA); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

Extended Stay America in Kennesaw, GA is seeking a detail-oriented Housekeeper to clean guest rooms in accordance with company standards, ensuring a welcoming environment for guests.

You will stock supplies, report maintenance issues, assist guests, and maintain cleanliness of carts and common areas, while following safety policies and completing training. This role emphasizes strong communication with the front desk and management to deliver excellent service.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsabilités

• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Maintains housekeeping carts, cart rooms and laundry areas to company standard.
• Stocks carts and cart rooms as directed.
• Reports maintenance issues to the front desk and/or manager on duty.
• Assists and accommodates guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual training.
• Assists with cleaning other areas of the hotel as assigned by the manager.
• Maintains overall hotel cleanliness.

Connaissances

Guest room cleaning

Communication

Time management

Following guidelines

Judgment

Description du poste

Extended Stay America in Kennesaw, GA is seeking a detail-oriented Housekeeper to clean guest rooms in accordance with company standards, ensuring a welcoming environment for guests.

You will stock supplies, report maintenance issues, assist guests, and maintain cleanliness of carts and common areas, while following safety policies and completing training. This role emphasizes strong communication with the front desk and management to deliver excellent service.